Shipping & Returns

Shipping

Standard & Express delivery (to worldwide)

We ship worldwide within 3 days after received your payment. We ship from China, Japan and Korea. We deliver our orders to you via DHL, FEDEX, UPS, TNT, EMS, USPS, TOLL or ARAMEX.
3-8 business days delivery with Express Shipping ( Shipping delivery time is our best estimate but not guaranteed.)
9-15 business days delivery with Standard Shipping ( Shipping delivery time is our best estimate but not guaranteed.)

Please note:
We don’t pay any tax from your country's customs. You are responsible for paying any additional charges for customs clearance. Please contact your local post office or customs office to inquire about these charges.
Some countries, and PO.BOX address areas cannot be reached by Express Shipping. Therefore we will send your package through international registered mail. It may take up to 3weeks to 2months due to restrict custom inspection. And sometimes your package is most likely delayed due to the flight, post office and bad weather.

 

Returns

We accept full refund If our quality problem or our error, If not our error return is at customers cost for a refund of bid price only.
Before return items, please contact us though send us email(sales@animalonesies.net) within item received 48 hours.

WE ARE NOT RESPONSIBLE FOR ANY SIZE PROBLEM.
IF CUSTOMER WOULD LIKE TO RETURN OR REPLACE DUE TO THE SIZE PROBLEM,
THEN CUSTOMER WILL NEED TO PAY FOR THE RETURN SHIPPING FEES, AND ONLY PRODUCT PRICE WILL BE RETURNED.

Return parcel need to be returned with good condition with the same packaging when it was sent.

NOTICE: Please confirm the size of clothing, due to it is easier to get it right now rather than return for exchange! Thanks.
If you are not satisfied with your purchased item, you can return to us in its original condition within 7 days of receiving it for a full refund or exchange.
Please note that buyers have to pay the return shipping fees.
We endeavour to provide quality service and products.
If, for any reason you are not satisfied with your purchase,
please contact us at sales@animalonesies.net to resolve any issues there before leaving a negative feedback.
We will reply you as soon as possible, if no response for you within 48 hours, please check the spam in your mail box.
Feedback will be left once after we have received payment from buyer.